Lorrie, as with all games of chance, both 'wanted' and 'unwanted' outcomes are to be expected - please do keep in mind that there is no guarantee every sweepstakes entry will result in a win.
Of course, it's saddening to learn that your experience has been, as you say, disheartening - I apologise. Hi there Lorrie, Thank you for taking the time to pass by and share some feedback with us, we appreciate it.