They have no idea where their exclusive titles are stored or if they are, in fact, IN store! And way to go with the overcharge on CR! Now I know why I stopped going to Best Buy.
I did pick up THE FIRM, GET SHORTY and CASINO ROYALE. He checked in the back and thoughout the shelves. The store was supposed to have 3 in stock. I got one of the employee's to look up the title in the computer. Went to the second store and PELHAM was not to be found on the end cap. However, another store which was about 12 miles away listed it as 'In Stock'. The first store listed the title 'Unavailable'. Went to two BB's today looking for THE TAKING OF PELHAM 1 2 3.